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Microsoft Representatives for Dutch Speaking Customers

Anderen

GRGreece, Athens

Opnieuw gepubliceerde vacature

Salaris

Niet gespecificeerd

10+ Keer bekeken

Beschrijving

Are you a fluent Dutch speaker? This is your chance to work in our Microsoft Support team!

Microsoft collaborates with our Teleperformance Greece, providing excellent opportunities to work with the world’s tech leader!

If you speak Dutch fluently and wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms, grab this chance to join the Dutch Microsoft Support team, in order to support customers from the Netherlands and Belgium.

 


What your responsibilities will be:

Depending on the team that successful candidates will join, responsibilities vary:

  • Identify Customers’ needs and deliver appropriate solutions, including sales
  • Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner
  • Assist customers to place an order and related issues
  • Answer customers’ inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
  • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
  • Maintain high customer satisfaction, provide and maintain strong, professional relationship with all customers and show empathy at all times
Qualifications:
  • Excellent communication skills in Dutch (near native level)
  • Good command of English (B2+)
  • Sales experience with consumer products and services will be an asset
  • Technical research skills to troubleshoot customer problems.
  • Advanced internet research skills
What we offer:

🛫  Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop,  assistance finding an apartment, real estate fee covered by us), when applicable
💳  Competitive monthly salary + 2 extra salaries per year
👨🏻‍⚕️  Private Health Insurance
🎁  Numerous benefits and discounts
📖  Full training by certified instructors
↗️  Professional growth & development opportunities
🎈  Special events as well as community & social responsibility initiatives
📘  Free online Greek language courses
🏢  State of the art premises, providing a great working environment with relaxing break areas
🏆  Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 9000 people from 91 nationalities.


Wondering about the cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate and cuisine - and yet, the cost of living is among the lowest in Europe. No wonder Greece is a popular destination for tourists and expats alike.

It’s helpful to have a picture of what life there will cost as an expat. Click here to read an official and handy guide as provided by the Greek authorities.

 

Find out more

Would you like to see more jobs options? Please click here for Dutch speaking jobs.

Do you need even more options? View all of our available jobs.

 

 

Extra informatie

Type dienstverband

Full time

Keer bekeken

10

Gemaakt 29 Dagen geleden

Over Teleperformance Greece

Established in 1989, Teleperformance Greece was the very first company to introduce contact center outsourcing in the local market and has been the indisputable local Leader of it till this day. In 2004 it started becoming a major multilingual destination for Europe, the Middle East and Africa and today serves over 140 markets in 40 languages & dialects and employs more than 9,700 people from 109 nationalities.

Teleperformance Greece operates today out of six Multilingual Hubs in Athens, two in Thessaloniki and two more in Chania, with a combined capacity of more than 11,650 interaction Experts’ workstations. We support major multinational Clients in the Automotive, Business Services, Consumer Electronics, Energy, Fast Moving Consumer Goods, Gaming, Financial, Healthcare, Insurance, Media & Entertainment, Retail and e-Retail, Technology, Telecommunications, and Travel arena and we are proud to say that we have become one of the most attractive partners to support Customer Care, Technical Support, Customer Acquisition, Account Receivables Management and BPO Services in the European continent.

Teleperformance Greece was honored to be named the ‘Best Multilingual Contact Center’ at the European Contact Centre & Customer Service Awards (ECCCSAs) for three consecutive years (2017, 2018 and 2019) as well as ‘Great Place to Work’ in Greece in 2020, in 2017 and in 2013.

Find out more at https://jobsteleperformance.com/

Branche van de organisatie

Telecommunicatie

Grootte

100+ werkgevers

Bedrijfstype

Groot bedrijf

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