Beschrijving

Our prestigious multinational partner company is looking for a talented German speaking Service Desk Specialist.

Functie eisen

Fluent language skills in German and English
• Experience in a call center-, help desk- or IT desk-side support environment
• Excellent troubleshooting, task prioritizing and problem solving skills
• Outstanding customer service, communication and interpersonal skills
• Highly accountable, agile, and results oriented mind-set

Verantwoordelijkheden

• Providing first level support for software and hardware incidents and service requests for MAC, Windows and Google environments via multiple channels (e.g. by telephone, email, chat, self-service portal, ticketing application, etc.)
• Giving your best to represent the End Users’ needs and issues, escalate situations as required
• Keeping them informed on the status of their request and guiding for their best satisfaction and productivity

Wat wij aanbieden

Constantly growing, stable company
• Competitive salary and beneficial package
• Usage of people management skills
• Continuous trainings and workshops
• Personal and professional development opportunities
• Friendly working environment

Sleutelwoorden

Salaris informatie

Extra informatie

Locatiegegevens

Gemaakt 4 Maanden terug